Payment & Security
At Click Consult, we take your payment security seriously and are committed to providing a safe, smooth, and convenient shopping experience. Our payment process is designed to ensure your information is kept secure and that you can shop with confidence. Below are the details regarding how we handle payments and protect your security:
Accepted Payment Methods:
We offer a wide range of secure payment methods to suit your preferences. You can choose to pay for your orders using credit or debit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal, bank transfers, and other digital payment systems. All transactions are processed securely through trusted payment providers, ensuring that your sensitive information is protected.
Payment Process:
Once you’ve completed your shopping and are ready to check out, you’ll be prompted to enter your payment details. All payment information is encrypted using the latest security technologies to prevent unauthorized access. After you submit your order, your payment will be processed immediately, and you will receive a confirmation email with the details of your order. Please note that payments are only charged once the order has been successfully processed and dispatched.
Security of Payment Information:
We understand the importance of keeping your personal and financial information secure. Our website is equipped with Secure Socket Layer (SSL) encryption technology, which protects your data from being intercepted during transmission. This means that all payment information you submit, including your card details or personal data, is encrypted and transmitted securely to our payment gateway. We do not store your full payment details on our servers, ensuring an added layer of protection.
Fraud Prevention Measures:
In our commitment to preventing fraud, we use advanced fraud detection tools and work closely with our payment partners to identify and prevent fraudulent transactions. For your protection, we may perform additional verification steps for certain transactions, such as 3D Secure (Verified by Visa, Mastercard SecureCode) or address verification systems (AVS). If any suspicious activity is detected, we may contact you to confirm the transaction.
Data Privacy:
We are dedicated to protecting your privacy and ensuring that any personal information you provide, including your payment details, is handled with the utmost care. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy. Your personal data is never shared with third parties unless required by law or with your explicit consent.
Refunds and Payment Adjustments:
In the event of a cancellation, return, or refund, the original payment method will be credited. Depending on your bank or payment provider, refunds may take several business days to process. You will be notified once your refund has been issued. If you paid through PayPal or another third-party payment service, the refund will be issued to your PayPal account or relevant payment method.
Currency and Taxes:
All prices listed on our website are in GBP and include applicable taxes unless otherwise stated. The final total of your order, including shipping charges and any applicable taxes, will be displayed at checkout. For international customers, please note that you may be responsible for any customs duties or import taxes applied by your country.
Security for Registered Accounts:
If you choose to create an account with us, you will be asked to set a secure password to protect your personal information. We recommend using a strong, unique password and updating it periodically for added security. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account. If you suspect unauthorized use of your account, please contact us immediately.
By using our website and making a purchase, you agree to the terms outlined in this Payment & Security section. We are committed to ensuring a safe and secure shopping experience and are always available to assist you with any concerns or inquiries related to payment and security.
